Why Our Patients Smile
We could go on and on about how great Dr. Thompson and our team are. We could talk for days about our extensive experience, our advanced technology, and our desire to help people. But we think it’s better if you hear it directly from some of our happy patients. We’ve been able to change many smiles and many lives by providing quality dental care in Portales, and we would love the opportunity to change your story for the better.
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"Excellent customer service. Dr Thompson explains everything in detail and is very personable. His office is run very efficiently and all the staff are wonderful. I especially appreciated Carol, Veronica, Kristy and the receptionist. Thank you!"
"Best experience I have ever had in a dentist office! The entire staff was wonderful and made me feel special and right at home!! Love these guys!!"
"I don't like going to the dentist. That being said, I have always enjoyed the staff here. They are always courteous, always helpful, and just all around GREAT! Thank you for having such a terrific group of people. Carole is awesome and always tries to make me feel comfortable."
"Peter is wonderful! He caters to "chickens " like me and even though we now live in Arkansas, I would drive there if needed."
"The experience of going to a dentist usually sends shivers up and down my spine, but at Dr. Thompson's office my fears were put to rest. All of the staff have been super and very interested and helpful. They are very professional and caring at the same time make the experience of visiting the dentist a very comfortable experience. Dr. Thompson takes the time to listen and explain a plan of action for work needed. I live approximately 90 miles from his office and I gladly drive the round trip for my dental service."
"I absolutely love my dentist, Dr. Thompson, and my hygienist, Carol! I first went to Dr. Thompson because I hadn’t been to the dentist in years and I heard they did sedation dentistry. I had a lot of over due work done. Now I continue the two hour drive every six months because I trust them! I would have work done now without the sedation. They make me feel comfortable and there is no judgment. Well worth the drive!"
"I'm finally proud of my smile!"
"Sometimes even Dental Hygienists need Dental work. Today I had the pleasure of sitting in the dental chair of a phenomenal dentist. Dr. Peter L. Thompson, is located in Portales, NM. He not only provides the best dental care, he hires talented team members, and ensures all of his patients are comfortable, reassured and treated respectfully. He is an excellent dentist and his skills are unsurpassed! He has the best dental training available in the nation. His motto, "Excellent Smiles, Excellent Dentistry" is a testament to his work! I would be remiss if I didn't mention his Amazing Team! From the minute I walked in the door I was immediately greeted by his Office Manager and receptionists. After being seated, the entire team stopped by to say "hello". They made me feel like a VIP! I highly recommend Dr. Peter L. Thompson, for all of your dental needs!!!"
"My experience here was nothing but pleasant and professional. DR. Thompson was excellent as was the entire staff. They are friendly and actually get to know you. Over my several appointments they were always helpful and available. I will go nowhere else. They changed my smile and my life."
"Dr.Thompson and his GREAT staff are warm, caring and professional! My visits and dental work turned out to be a GREAT experience and not many can say that. But, I can! And, I really LOVE my Hybridge dental implants."
"Could not have had better care."
"Great environment awesome crew wouldn't go any place else. Thank you."
"I really enjoy everyone they are all kind and accommodating. They do wonderful work and I am happy with what's been done so far. Thank you for everything!"
"Dr. Thompson is an exceptional dentist and the staff is wonderful! You will look forward to each and every appointment!"
"My family and I were seeing Dr. Thompson LONG before I was blessed to become a Team T member!! I wouldn’t trust anyone else with my family’s dental care!"
"Dr. Thompson and his staff are wonderful and so very caring. The quality of the work you receive in this office is beautiful and absolutely second to none! I would highly recommend them to anybody!"
"Great people and great dentistry! Always a friendly atmosphere and feel welcomed."
""Outstanding people, Dr. Thomson & Co. A painless and pleasant experience on all aspects."
"I am so happy today! My old dentist retired and I had to search for another and I am so glad I chose Dr. Thompson and his staff. They worked out a plan for me to pay over time after insurance which was a big concern. I had 3 new crowns put in today after suffering with broken veneers for months. Very pleased with everything done so far. I can hardly wait for next appointment. Thanks to all the staff and Dr. Thompson. Happy Thanksgiving!"
"Great people, great practice! Thank you!"
"Absolutely the most friendly and caring staff! Professional perfection in dental care. We love you!!!!!"
"The most caring, professional dental team! We are blessed to have them near us!!!"
"The sedation dentistry is amazing! They never make you feel uncomfortable."
"Excellent dentist and staff with state of the art technology and procedures. Will definitely be bringing all of my family here for our dental needs."
"The care provided is above and beyond. Dr Thompson and his entire staff take the time to make you feel comfortable."
"Extremely nice people! When i get my teeth cleaned they make me fell comfortable and they do an awesome job!"
"Dr Thompson is by far the best dentist I that l have been to. His staff is AMAZING. They all are very professional, I have recommended him to people that are looking for a GREAT dentist..."
"Amazing staff, the dentist walks you through what's going on and makes you feel confident in what they are working on."
"Thad staff made me feel comfortable and helped to ease my anxiety immediately. Dr. Thompson was very reassuring. I had a great experience and will not hesitate to return for follow up."
"The staff but me at ease at every visit. They were also super friendly! Would absolutely recommend them!"
"I have been a patient of Dr. Thompson's for about 2 years. I knew I needed to get to a dentist but I had some really horrible experiences with bad dentistry in the past and was very scared to try another one. I had some issues. I had some pain.
I saw a billboard that was nice and friendly and decided to call and talk to someone there to see if they could help me feel out the possibility of a good experience as well as learn what they could do for me. I explained that a very ""well known and respected Beverly Hills Dentist to the stars"" had wanted $100,000. Just to look at me and I had seen some of his work . Truely amazing. But I could not afford that much. I looked on the internet and saw some very famous people ..BIG STARS...who had at one point possessed incredibly bad teeth and had some serious work done and thought ....wow. Could that be me? Like it or not...we are all judged by our smile. I needed to do something because I was not going to get up every morning and put my teeth in my mouth from a glass. I was headed for that reality. It was inevitable. So I talked to several people at different times from his staff and got some seriously good information about the way Dr. Thompson runs his show.( Make no mistake....this man is the Admiral of the ship!!!!) And had a pretty decent idea what to expect. I looked him up on the internet and found the man who was going to be my next dentist and hopefully the guy who was going to revive my smile. Time to man up. I made an appt. Everything I was told by his staff and that I saw on the internet was true and more. As a dentist ,Dr Thompson has many qualifications, many titles and credits; But his best attribute is compassion. He truely is a miracle worker. We made an agreement....AS LITTLE PAIN AS POSSIBLE. I had to work too. I was very comfortable at every stage. I have had a ton of work done. I have had some major restorations ,crowns and total tooth replacement under sedation. I still can not believe I have had this much work done . It boggles my mind when I think how much work was and is being done and how painless and easy everyone there has made the whole process. It has been a group effort. From dealing with my insurance companies to the compassion the entire staff has shown me. It just could not have been easier. Safer, friendlier. It's like visiting with friends and family. The supportive care is unbelievable. Cleanings are very comfortable. The cost Vs. benefit is a very good bargain. The entire staff is professional and understanding. Carol is the best. Jessica is unbelievable. A total group effort. It has just been a painless joy! Smile in a day was possible. But I knew it would require a lot ...so we did it in medium steps. I am almost finished and looking back it just could not have been easier. The benefits have been worth it many times over. The smile I see in the mirror is almost where I want it to be. STAR QUALITY. If you are looking for 'THE GUY', here he is....Dr. Thompson is the best for anything you need for your teeth."
"Top of the line, everyone is wonderful."
"Dr. Peter Thompson and his friendly staff are wonderful. They are always happy to answer any questions we may have. The dental work Dr. Thompson and staff put into my husband dental needs was amazing and now here I am getting my dental needs taken care of. Thank you so much for taking care of The Poe Familia."
"Great atmosphere & positive attitudes from the entire staff! Highly recommend! For those who hate to go to the dentist & have avoided for years, give them a try. They will put you at ease without rudeness or judgement. Kindness & quality care worth the drive!"
"Little wait time. Personal and friendly reception immediately upon arrival. 5 Star service with high regard for patient's comfort!"
"I always have a great experience at Dr. Thompson office. The staff is great too."
"Professional, caring staff and doctor."
"Everyone in the office is friendly and professional and I always know right where I stand in terms of needed treatments, what's involved, how much it will cost, and how we can take care of it. Work is top-notch, always!"
"These people did Miracles for Me! Absolute Perfection!! I've never met a More Caring Staff! And we became Life-Long Friends!! GOOD Friends."
"As always the staff from front desk to the back rooms were always bright and sunshiny. Meaning cheerful, polite, understanding and just a great pleasure to be around. Work was done fast and efficiently."
"I've waited soooo long to have my teeth fixed and my smile much more pleasing. The staff is very supportive and friendly. They worked with my tears of frustration and now I'm down to the final three weeks! Almost done and already, super blessed to have chosen Dr. Thompson!"
"I'm over 60 so I have a lifetime of bad Dental experiences however I chose dr. Thompson because of his TV ad to do some extensive work 3 extractions 3 implants and a crown. He did all of this in three hours using sedation dentistry I had no pain whatsoever in the days following the procedure, much to my amazement. This was absolutely the best experience of my life!!! The rest of my family of chickens plan to see him too."
"Professional, kind, staff is awesome and so helpful."
"I've been going to Dr Thompson since he started his practice. I wouldn't consider going to anyone else!"
"Very welcoming and engaging staff. I would recommend any new patients to this office."
"This office is all about customer service and making you feel comfortable. They explain things well and they give you lots of options to help you get the dentistry that you want. Thanks for your attention to detail."
"This is the most professional and friendly dentist offices I've ever seen. Dr. Thompson and his staff are superb and really make you feel at ease. I had dental implants done and think it's the best money I've ever spent and highly recommend this to anyone that needs this done."
"Excellent and very professional. But always show comfort and a lot of personal care for me, as a patient!!
Even when I have to call in regarding my appointment, the staff that answer my call show so much understanding and always try to make me feel better by just a few sentences to make me feel like a friend that they are comforting!! Just like when the assistants call to check on me the day after they ask how I'm doing but also ask is their anything I need as if I'm a friend! Even when I forget what I was suppose to do they don't show frustration to me but check to see how we can make it work! Dr Thompson is the best! I have so much trust and respect for him! When I do have a problem and their is a choice for me to make, I just want to talk to him because I know he will make the best decision for me. And what will be best in the long run and what will look the best!! I just love your whole office!!! Oops! Did ya'll say in a few words??? Sorry but their was so much to say! I didn't even get to my favorite hygienist! Thank all of ya'll for what all you do!!"
"You are treated like family from start to finish! I trust them enough to send my own family!"
"Your staff was awesome, Heather and Carol, and Flora! It is a always very pleasant experience to come into your business!! I always recommend your business to others!!"
"The office, staff, technicians and Dr. All lived up to the background, peer reviews BBB reviews that I read extremely competent the Best service for such critical dental care Love these people!"
"Wonderful. It is a pleasure to come to the dentist. The staff is the best ever. From the time you walk through the door til the time you leave the office everyone has your comfort in mind. They are so personable. Thank you."
"Best dental experience ever (and I've had some really good ones in Florida)! I had a rather large amalgam filling on a lower molar (over 20 years old) and, while at the Grand Canyon last week, a portion of the tooth broke off. My husband called Dr. Thompson's office this morning to see about making an appt., and I was able to get on the schedule at 10:30 this morning. Heather was awesome (X-rays and initial visit), and told me I could likely have my 3/4 crown installed the same day. To my surprise, I had an appt. for my crown at 11:30 AM the same day. Flora was wonderful during the procedure, and Dr. Thompson was incredible. He did a masterful job at designing and installing my crown, and I was done shortly after noon. No pain and the bite seems perfect. The office staff are friendly and everything seems state-of-the-art, clean and professional. I've found my new dentist, and he's right in my own backyard. I cannot recommend Dr. Thompson and his staff highly enough. Thank you!"
"Great place to go the crew are great everyone's friendly they did outstanding job I would recommend them to everyone."
"The staff is professional, caring and proficient at their careers. . . From the time you walk in the door make your way thru the exam and back out the door the experience is, for a trip to the Dentist . . . Great! Thanks for all you do."
"Made the impossible possible. Everyone is great."
"I've used Dr. Thompson for over 7 years now....when no other dentist would do a root canal on me! He and his staff are wonderful and work with my insurance! I have referred lots of patients his way!! I've never been disappointed!! Every procedure has been thoroughly explained and best of all!! PAINLESS!!! Love his staff too!!!!"
"Excellent!! Great customer service so friendly feels like family very satisfactory on quality of dental work. Very affordable plans have and would recommend to everyone."
"I'm very happy with the early stages of the dental work I'm getting done at Thompson Smiles in Portales, NEW Mexico. Dr Pete Thompson is the best dentist I've ever had any dealings with. He has an amazing staff. Shout out to Jessica and the rest of Ladies for taking extra special care of me after my removal surgery. I chose the denture path. I couldn't be happier! I would recommend These fine people to anyone needing dental work. Have a blessed day!"
"I had a cleaning with Carol ... she was amazing! She turned on my favorite music; explained what she was doing; answered my questions; and visited calmly while working on my teeth. The best part was at the end, when Carol used a toothbrush to clean off all the polishing grit and massaged my gums ... Wow and Thank you!!"
"Great dentist, great staff! I would recommend this dentist office to anyone!"
"Happy birthday Carol!! See you in June! I never mind going to the dentist."
"Had first appointment with Dr. Thompson, he and staff were wonderful. Everything was explained to me and a plan formulated for dental care. Truly worth going to."
"Had oral surgery this morning I'm feeling great! Dr, Thompson & staff are excellent, would definitely recommend to others."
"Absolutely wonderful people and outstanding dental care and customer service. I'd drive twice as far as I do from Carlsbad New Mexico to get my dental work done with Dr. Thompson and his staff. Thank you to him and his staff for great "bedside manner" I'm so excited about my up coming appointments."
"Every time I come here I seriously get free babysitting because I take my twins with me! Now, that's service! Oh yeah....they're pretty good at the teeth thing too. LOL"
"This Office & Staff are amazing! I cannot thank them enough for taking care of all of my needs during the procedures! Thank you again!"
"Dr. Thompson is one fine dentist! He is commited to giving his patients the very best dental care that can be found anywhere. His staff is very friendly and they are also helpful and caring. The dentistry that I received at his office was quick, easy and pain free. If you are looking for a dentist, don't go anywhere else because you won't find a better dentist than right here in Portales with Dr. Thompson! He's the best...really!"
"I don't know what I would do without these amazing people. The care that I receive when I walk through the door is above and beyond anything that I could have ever imagined. Every single time! They are the best. I love them all like family."
"Loooooove them! Dr. Thompson and his staff are top notch! That is what makes the drive worth the while! I have been seeing them for 3 years now and I have not been disappointed once. I love Carol my dental hygienist; Flora and Valentina my ortho crew!"
"Everyone is so nice and they are always put you at ease and answer any questions you might have."
"Best dental experience I have ever had! The dentist was thorough and explained all my options. The assistant gave me a tour of the office and made the x-rays very comfortable. The cleaning was great! I needed a little bit of work and the financing was easy and my insurance is accepted! Couldn't ask for anything more! No wonder everybody I know raves about this office! Go there!"
"My kids' orthodontic work turned out superb - everyone compliments them. The staff is friendly and professional,the atmosphere relaxing. The follow-up is terrific and they were flexible with scheduling."
I searched for a long time for a dentist that would meet my needs. With Dr. Thompson I found that and more. The staff in your office is wonderful. That makes going to the dentist an experience that I actually look forward to! I wish all Dr.’s offices were as pleasant.
Pete, – I want to express my thanks to you and your staff. You do excellent work and I am extremely happy with the end results. I am not good at voicing my praise but, be assured that, I am very impressed with the professionalism of your office.Thanks again and let me know if I can do anything for you guys, either personally or professionally.” – Wayne
What a feeling – being able to smile any time I want without shielding my two front teeth with my hand anymore! I must admit, I didn’t know much about veneers until a friend of mine mentioned them to me. He piqued my curiosity, but it was only after I spoke to Dr. Thompson and his staff that I decided to go ahead with the procedure. I have had horrible experiences with several previous dentists and the thought of extensive work in my mouth was not appealing to me. Especially because I have a very low tolerance for pain. I can honestly say that Dr. Thompson and his staff are one-of-a-kind, and truly the best out there! Not only are the very efficient and use state of the art procedures and materials, but they are compassionate and caring. I had never thought that a healthy smile would give me such a confidence boost, but it sure did! It used to be that people always told me that my eyes smiled when I spoke to them… Now I smile with much more than my eyes!” – Mara W.
My poor dental health was affecting my self-esteem. I feel so good about Dr. Thompson because of the personable way that you are treated. Peter calls to see f you are okay. That was a first since being to many dentists. You don’t have to go through the stress and dread of being in the chair so long with the sedation. They know what they are doing and everyone is wonderful. I would never consider going anywhere else.” – Pat S.
“When I found Doctor Thompson, you could honestly say I was at my end. All hope of ever having a normal pain-free life was entirely out of reach and there was no way anyone could possibly help me. I had been repeatedly let down by doctors, specialists, and dentists I had been to. I was convinced these people were only there to hurt you and take your money.. Not actually sit down with you and help you!
My teeth were beautiful when something really bad began to happen. My teeth began breaking and wearing away. I brushed and did everything I had always been taught to protect your teeth, but nothing seemed to be helping. I saw a billboard with Dr. Thompson. I cried to my husband every time I passed it…. I only wished that I could find someone who could be what he claimed to be. I passed that billboard many times and highly doubted the possibility that he could help me. The last dentist I had gone to hurt me so bad that I was not about to trust anyone else to touch me. So I lived with it.
The day came when decided I had to trust someone. I had just gone through two pregnancies that took all the nutrients I had, therefore speeding up the deterioration of my teeth. I lived in a dark blur of pain, looked at the ground when I spoke to people, and sipped on liquid tylenol like it was water. ALL I wanted was to be able to be the best Mommy I could be……I was able to care for them and give them everything they needed, but I couldn’t do a lot of things. It was just too painful. I wanted more for my babies! I wanted them to see their Mommy feeling wonderful and able to look her best. I wanted to show them I could interact with other people and not be afraid.
That was all a dream until I finally broke down and decided that I will never know if Dr. Thompson can help me if I don’t ask. So one day in 2010 i made the call. The call that would change my perspective on people and their ability to help others. That day I met Micah and what an angel she was for me! They knew I was terrified and they did their very best to comfort me. No one can truly understand what you are going through until they have lived it, but they tried harder than anyone I had ever seen. My report was as I knew it would be, they would not be able to save my teeth. I would have to have them all removed. At 28 years old, it’s not exactly the highlight of your life, but when you have been in so much pain and a dentist looks at you, almost with tears in his eyes and tells you that he is going to help you, it will bring life back to your view on your situation. I realized at that moment that these people were my friends and they were going to be there all the way.
One short visit and I walked away with a new mouth. At first, it was totally foreign to me to have a complete set of teeth in my mouth. It was painful, and was not easy having to relearn a lot of things all over again. With their support and confidence they helped me believe I could do everything right again. I am writing this a year later and I could not be happier with MY smile. I have my complete set of dentures with two implants on bottom that allow the bottom denture to snap in without any troubles at all. It was a very hard road, but one that I have no regrets taking. I have my new beautiful teeth…. I can smile, talk, sing, laugh, and eat. Most importantly I feel amazing. I can be the wife that my husband deserves and the Mommy that my two little girls need me to be, energetic and fun!!!!!!
There is no greater feeling in the world than knowing I will never hurt like that ever again. Everything was worth it for me. I don’t mind sharing to the world that Dr. Thompson and his team were the most dedicated and outstanding people I have ever had the pleasure of meeting. They took care of me, and I will forever be grateful that I called them.”
I first came to Dr. Thompson’s office in January of 2010. I had been having headaches due to muscular tension in my jaw. I suffer from a relatively rare genetic disorder called Amelogenesis imperfecta. This disorder affects the enamel formation in teeth, and I basically had no enamel on my teeth as a child and adult. Due to this I had to have all my teeth removed and replaced with dentures when I was only 25. Dentures also present some problems: because I no longer had tooth roots in my jaw, my bone slowly began to deteriorate and atrophy, both in my upper and lower jaws. Eventually, by the age of 43, I developed severe migraine headaches due to how much my jaw had changed shape over time.
This is where Dr. Thompson came in. He diagnosed the problem quickly and told me that if I didn’t get implants soon my jaws would atrophy to the point where they could no longer support dentures or implants. Before getting implants, he was able to modify my dentures so my headaches went away within a matter of a day or so. What a relief!
Now, implants are expensive, but not as expensive as I thought they would be, and it is certainly better than the alternative of not having any teeth at all, dentures or otherwise. The implants had to be installed (for lack of a better term) over the course of 3 surgeries. The surgeries were completed in the mornings and I was sent home the same day.
Recovery was roughly 3-6 months between surgeries. It was over a year from the time I first visited Dr. Thompson until I got my final implants, but the final result has been great! My new implants are much more stable than my old dentures and I can now eat things that I never could before. I don’t have to fuss with using adhesive to secure my dentures any more, and my headaches are a thing of the past! Plus my jaws have stopped shrinking due to the implants.
Dr. Thompson and his staff were very friendly and professional during the entire process. I have been to many dentists in the past, but Dr. Thompson is easily the best.